Privacy notice

This notice explains how the Government of the Free Republic of Verdis (‘we’) uses your personal data when you use myGov. We follow the principles of the EU General Data Protection Regulation (GDPR).

WarningReview this notice with your legal adviser and add your data protection contact details before launch.

What data we collect

your name, date of birth and citizenship number
your email address and phone number
a copy of the identity document you upload when you create an account
the information and photos you give in applications
delivery addresses
messages you send to departments
payment records (we do not see or store your card details)
security records such as sign-in times and IP addresses

Why we use it

to confirm your identity and citizenship
to process your applications and post your documents
to answer your enquiries
to keep the service secure and prevent fraud

How long we keep it

We keep application records for as long as we need them to issue and manage your documents. Security records are kept for up to 12 months. Uploaded identity documents are deleted when your account is erased.

Who we share it with

We only share your data with organisations that help us run the service, such as our hosting company, email provider, payment providers (Stripe or PayPal) and couriers, and only as much as they need.

Your rights

You have the right to:

see the data we hold about you – download it from your account at any time
correct your data – change your email or phone number in your account, or contact us to correct your name, date of birth or citizenship number
have your data erased – you can delete your account from your account page
object to or restrict how we use your data – contact us
complain to a data protection authority

Security

Your data is sent over an encrypted connection. Identity documents and photos are encrypted when stored. Staff access is limited and recorded in an audit log.

Last updated 13 November 2026